Descrição da Função

Are you a French speaker looking for a new challenge in Lisbon, giving great customer service to your clients? We have the right opportunity for you!

Descrição/Funções:
- Answering calls from our members; - Handle management queries, requests for information and complaints by telephone; - Understanding members' requests and finding solutions; - Communicate in a personalized and humanized way; - Use various contact channels with members, keeping up with technological developments (chatbot, among others); - Participating in improving the quality of customer service (proposing improvements to processes, analyzing complaints, etc.). - One day a week in the back office, working on customer files.

Requisitos:
- Fluent in French; - Experience in call center environment;

Oferece-se:
- Direct contract with the client; - Salary 1200 9 Meal Allowance internal benefits; - MON-FRI (starting at 7h30 or 8h or 8h30); - Hybrid (Parque das Nações) after the first 3 months.


Clique aqui para se candidatar!